Privacy Policy

Effective date: 17 September 2026

Diamond Sauna respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, request information or begin a project with us.

1. Who We Are

This website is operated by:

Teemantmajad OÜ
Veerenni 38B
Tallinn 10138
Estonia
Email: info@diamondhouses.com

For the purposes of applicable data protection laws, including the EU General Data Protection Regulation (GDPR), Teemantmajad OÜ is the data controller for personal information collected through this website.

2. Information We Collect

Depending on how you use our website, we may collect:

* your name
* email address
* telephone number
* country or location
* company name, where applicable
* information you provide when requesting a quotation or starting a project
* information about your intended installation site or project
* messages and other communications you send to us
* IP address and general device information
* browser type and operating system
* pages viewed and interactions with our website
* cookie and analytics information, subject to your consent where required

We only ask for information that is reasonably necessary for the relevant purpose.

3. How We Collect Information

We may collect personal information when you:

* submit a contact or enquiry form
* request a proposal or quotation
* start a project with us
* subscribe to communications, where available
* contact us by email, telephone or another communication channel
* browse or interact with our website
* accept cookies or analytics technologies

Some technical information may be collected automatically when you use the website.

4. How We Use Your Information

We may use your personal information to:

* respond to enquiries
* prepare quotations and proposals
* discuss and manage potential projects
* provide information about Diamond Sauna products and services
* communicate with you about an existing project or order
* arrange delivery, installation or related services
* operate, maintain and improve our website
* understand how visitors use our website
* protect our website against misuse, fraud and security threats
* comply with legal, accounting and regulatory obligations

We do not use personal information for purposes that are incompatible with those described above unless permitted or required by law.

5. Legal Bases for Processing

Where the GDPR applies, we process personal information on one or more of the following legal bases:

Contract or steps before entering into a contract
For example, when you request a proposal, quotation or information about purchasing a Diamond Sauna.

Legitimate interests
For example, operating our business, responding to business enquiries, improving our services and protecting our website.

Consent
Where we ask for your consent, including for certain cookies, analytics or marketing communications.

Legal obligation
Where processing is necessary to comply with applicable laws, accounting requirements or regulatory obligations.

Where processing is based on consent, you may withdraw that consent at any time.

6. Cookies and Analytics

Our website uses cookies and similar technologies.

Some cookies are necessary for the website to function correctly. Other cookies may be used for analytics, performance, personalization or marketing purposes.

Where required by law, non-essential cookies are activated only after you provide consent through our cookie settings.

You can change your cookie preferences through the cookie settings available on the website.

Our website is built and hosted using Wix, which may use cookies and related technologies necessary to provide its platform and services. Additional analytics or third-party services may also place cookies where they are enabled on our website.

For more information about specific cookies used on the website, please see our Cookie Policy or cookie settings.

7. Website Hosting and Service Providers

Our website is hosted using the Wix platform.

We may also use trusted third-party service providers to support functions such as:

* website hosting
* analytics
* email communication
* customer relationship management
* cloud storage
* IT and cybersecurity
* payment processing, where applicable
* transportation, installation and project delivery

These providers may process personal information on our behalf only to the extent necessary to provide their services.

8. International Data Transfers

Diamond Sauna serves customers internationally, and some of our technology or service providers may process data outside the European Economic Area.

Where personal information is transferred internationally, we use appropriate safeguards where required by applicable data protection law, such as adequacy decisions, contractual safeguards or other legally recognized transfer mechanisms.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

For example:

* enquiries may be retained while discussions remain relevant
* project and customer information may be retained for the duration of the business relationship and applicable warranty periods
* accounting and transaction records may be retained for periods required by law
* marketing information is retained until you unsubscribe or withdraw consent, where consent is the applicable legal basis

We may retain limited information for longer where required for legal, tax, warranty, security or dispute-resolution purposes.

10. How We Protect Your Information

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.

However, no internet-based service or electronic storage system can guarantee absolute security.

11. Your Privacy Rights

Depending on the laws applicable to you, you may have the right to:

* request access to your personal information
* request correction of inaccurate information
* request deletion of your information
* request restriction of processing
* object to certain types of processing
* receive certain personal information in a portable format
* withdraw consent at any time where processing is based on consent
* lodge a complaint with a competent data protection authority

These rights may be subject to limitations provided by applicable law.

To exercise your privacy rights, contact us at info@diamondhouses.com.

We may need to verify your identity before completing certain requests.

12. Marketing Communications

Where you have agreed to receive marketing communications, we may send you information about Diamond Sauna, Diamond buildings, new products or related services.

You can unsubscribe at any time by using the unsubscribe option provided in the communication or by contacting us at info@diamondhouses.com.

Withdrawing from marketing communications does not affect necessary communications relating to an active enquiry, project, order or contractual relationship.

13. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

14. Children's Privacy

Our website and products are not directed at children, and we do not knowingly collect personal information from children through the website.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology or legal requirements.

The latest version will always be published on this page together with its effective date.

16. Contact Us

If you have questions about this Privacy Policy or how we process your personal information, contact:

Teemantmajad OÜ
Veerenni 38B
Tallinn 10138
Estonia

Email: info@diamondhouses.com

If you are located in the European Economic Area and believe your personal information has been processed unlawfully, you also have the right to lodge a complaint with the competent data protection supervisory authority.